FAQ

WHAT IS BARTER EXCHANGE?

Barter exchange, or bartering/trading, is simply the direct, mutual and equal exchange of goods and/or services between two or more parties without the need of cash.

Kindtrader’s core mission is to reduce waste and free up cash flow by squeezing more value out of goods and/or services that wouldn’t otherwise be sold, possibly due to surplus stock, near expiry dates or seasonal goods/trades. We are a completely sustainable B2B trading platform encouraging a kinder business community to benefit from unsold goods and/or services by sharing, swapping and trading with other brands.

WHAT’S INCLUDED IN THE MEMBERSHIP?

Our members receive limitless barterplace access, account support, directory listings and administration. Our Startup Card memberships are perfect for smaller businesses that don’t intend to list more than one item per month. Our upgrade membership; Gold Card, includes added perks such as a dedicated account manager, free networking events, and recycle and donation collection services.

CAN I TRADE PERISHABLE GOODS?

Of course! We literally don’t waste a thing. All we ask is that you state the goods are close to expiry in the description, as well as ensuring the listing ends before the goods are past sellable.

Are you a restaurant wanting to make use of surplus ingredients at the end of the month? Why not trade with a local business and provide a bagged up team lunch with all your leftover ingredients. If they don’t have something you want, you can make the trade for KPs and treat yourself to something else at another time.

Alternatively, we also help brands and businesses donate perishables to various charities and organisations across the UK. See Do More for more information.

ARE KPS REAL MONEY?

Kindpounds (KPs) are non-physical and a digital point system that is only used by users of the Kindtrader platform. KPs cannot be withdrawn as local currency should you wish to terminate your membership.

WHAT IF THE VALUE OF ITEMS ARE DIFFERENT?

Members can counter offer with barters that they don’t think match the value of their own services or goods.

1 GBP = 3 Kindpounds

CAN I CANCEL MY MEMBERSHIP? 

Nooo! Yes, you can really. Cancel your membership before your next billing date and your membership will run until the end of the paid month.

SHOULD I DECLARE BARTERED GOODS AND SERVICES ON MY TAX FORMS? 

HMRC states that non-monetary/barter income should still be declared and recorded correctly in accounts, tax returns and all submissions to the HMRC.

WHAT ARE THE DELIVERY OPTIONS? 

We try to facilitate between both buyers and sellers to make sure we get items to the buyer in the most efficient and eco-friendly way possible! Pedals Delivery are a 100% eco-friendly delivery service who provide a same-hour courier service for members across London.
Please note the delivery cost is the responsibility of the buying member.